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History

May 2026-Aug 2026
August
17
Mon
Increase in Master Data errors.
11:28 PM

This incident has been resolved. 

Summary

On Aug 17, 2026, from 22:38 to 23:04 UTC, systems and integrations that have Master Data as a dependency experienced a higher than usual error rate.

During this incident, our global sales flow was partially affected, such as in pickup points scenarios.

We apologize for any inconvenience this may have caused.

11
Tue
Pricing database maintenance
1:30 AM

Maintenance has completed

07
Fri
Scheduled Maintenance – Catalog
1:30 AM

Maintenance has completed

July
No incidents reported
June
16
Tue
Faststore service partial outage
7:49 PM

This incident has been resolved.

Summary

On Jun 16, 2026, from 18:16 to 19:36 UTC, shoppers navigating in FastStore storefronts experienced intermittent while browsing through some pages. The occurrence of this symptom was dependent on the cache available to the shopper.

Around 19:30 UTC we noticed an improvement in FastStore navigation, normalizing by 19:36 UTC.

We apologize for any inconvenience this may have caused.

May
No incidents reported
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