Maintenance has completed

Scheduled for Aug 10, 2025 at 00:30 UTC - 01:30 UTC

We will work on improvements to our platform that require controlled interruptions in price savings in our database. 

As we upgrade our Pricing Database, some stores might experience brief periods of increased delays and errors when performing price updates through the Admin, spreadsheet imports and/or API integrations.

This is required to increase system reliability during periods of peak traffic and sales. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners.

This incident has been resolved.

Summary

On Jun 16, 2026, from 18:16 to 19:36 UTC, shoppers navigating in FastStore storefronts experienced intermittent while browsing through some pages. The occurrence of this symptom was dependent on the cache available to the shopper.

Around 19:30 UTC we noticed an improvement in FastStore navigation, normalizing by 19:36 UTC.

We apologize for any inconvenience this may have caused.

This incident has been resolved.

Summary

In this incident some merchants experienced issues in order management, particularly in processing the orders status workflow.

Shoppers were not directly affected by this incident, only the post-purchase order processing was affected.

We apologize for any inconvenience this may have caused.

This incident has been resolved.

Summary

On May 14, 2026, from 04:49 to 07:57 UTC, some merchants experienced issues in order management, particularly in processing the orders status workflow.

Around 07:41 UTC we noticed an improvement in order processing, normalizing by 07:57 UTC.

Shoppers were not directly affected by this incident, only the post-purchase order processing was affected.

We apologize for any inconvenience this may have caused.