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History

Apr 2025-Jul 2025
July
23
Wed
Pricing database maintenance
5:00 AM

Maintenance has completed

Seller Register database maintenance
5:00 AM

Maintenance has completed

18
Fri
Marketplace Bridge database maintenance
6:47 PM

Scheduled for Aug 19, 2025 at 23:00 UTC - Aug 20, 2025 at 03:00 UTC

We will work on improvements to our platform that require controlled interruptions in Marketplace Connectors. 

As we upgrade our Marketplace Bridge search database, some stores might experience brief periods of interruption in indexing operations. In practice, this means updates related to external marketplaces may take longer than usual to reflect in your Admin during the maintenance window.

This is required to increase system reliability during periods of peak traffic and sales. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners.

17
Thu
Delivery Promises database maintenance
3:00 AM

Maintenance has completed

09
Wed
Upgrades to VTEXID infrastructure.
3:00 AM

Maintenance has completed

08
Tue
Pricing Module Upgrade
3:00 AM

Maintenance has completed

04
Fri
Indexing delays for Intelligent Search
1:32 AM

This incident has been resolved. We will not provide further information in a public incident report.

01
Tue
Delivery Promises database maintenance
3:00 AM

Maintenance has completed

June
No incidents reported
May
No incidents reported
April
No incidents reported
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