Upgrades to VTEXID infrastructure.

Complete·Under maintenance·Jul 9, 1:00 AM - 3:00 AM

Wed, Jul 9, 2025, 03:00 AM

(9 months ago)

Affected components

Order Placement

Shipping Calculation

Pricing Calculation

Payments Gateway

Payment Connectors

Catalog Management

Content Management

Order Management

Marketplace Connectors

Admin Operations

VTEX IO

Master Data

API Integrations

Updates

Complete

Maintenance has completed

Wed, Jul 9, 2025, 03:00 AM

In progress

Maintenance has started

Wed, Jul 9, 2025, 01:00 AM(1 hour earlier)

Scheduled

Scheduled for 09/07/2025 at 01:00 - 03:00 UTC

We will work on improvements to our platform that require controlled interruptions in VTEX ID.

As we upgrade our VTEX ID infrastructure, some stores might experience brief periods (under 30 minutes) of problems generating auth tokens.

This is required to increase resilience and upgrade security. We thank you in advance for your understanding as we upgrade our platform to serve you better, our valued customers and partners.

Wed, Jul 2, 2025, 08:21 PM(6 days earlier)