VTEX Status

All Systems Operational

Checkout Operational

WebStore Operational

Administrative Environment Operational

Internal Modules Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2022

No incidents reported today.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

Resolved - This incident has been resolved. For more information: https://io.vtex.com.br/incident-report/2022-05-13-Incident_13_May_2022_Checkout_instability.pdf
May 13, 09:31 GMT-03:00

Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 09:24 GMT-03:00

Investigating - We are investigating increased error rates in our platform.
May 13, 09:15 GMT-03:00

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.