Between 13:55 PM and 14:14 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Mar 20, 14:28 GMT-03:00
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Mar 20, 14:15 GMT-03:00
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Our cache layer is activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.
The identified errors don't affect the checkout page nor the order flow.
Mar 20, 14:08 GMT-03:00
We are investigating increased error rates in our platform.
Mar 20, 13:55 GMT-03:00