All Systems Operational
Uptime over the past 90 days. View historical uptime.
Checkout Operational
90 days ago
99.91 % uptime
Today
WebStore Operational
Administrative Environment Operational
Internal Modules Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Mar 21, 2019

No incidents reported today.

Mar 20, 2019
Elevated Errors
Resolved - Between 13:55 PM and 14:14 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Mar 20, 14:28 GMT-03:00
Monitoring - We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Mar 20, 14:15 GMT-03:00
Identified - We have identified the root cause of the increased error rates. We are working to resolve this issue.

Our cache layer is activated, and errors may occur only for those pages in which the cache is not applicable, or there are still no cached data.

The identified errors don't affect the checkout page nor the order flow.
Mar 20, 14:08 GMT-03:00
Investigating - We are investigating increased error rates in our platform.
Mar 20, 13:55 GMT-03:00
Mar 19, 2019
Elevated Errors
Resolved - Between 11:26 AM and 11:30 AM UTC-2 (BRST), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Mar 19, 11:43 GMT-03:00
Monitoring - We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Mar 19, 11:30 GMT-03:00
Investigating - We are investigating increased error rates in our platform.
Mar 19, 11:26 GMT-03:00
Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Maintenance Scheduled
Completed - The scheduled maintenance has been completed.
Mar 15, 02:01 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 GMT-03:00
Scheduled - We will work in some improvements on our platform that requires moments of downtime during the period.
Mar 14, 20:45 GMT-03:00
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

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