All Systems Operational
Checkout Operational
WebStore Operational
Administrative Environment Operational
Internal Modules Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 29, 2020
Resolved - Between 08:12 AM and 08:21 AM UTC-3 (BRT), We received an anomalous traffic in one of our services, triggering its rate limit while scaling up. That led to problems when completing purchases. We are working to avoid this issue in the future. The service is now operating normally. For further details please refer to our incident report at https://io.vtex.com.br/incident-report/2020-10-29-Incident_29_Oct._2020_+Crawlers_latency_spike.pdf
Oct 29, 09:30 GMT-03:00
Oct 28, 2020

No incidents reported.

Oct 27, 2020

No incidents reported.

Oct 26, 2020

No incidents reported.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020
Resolved - Between 11:01 AM and 11:06 AM UTC-3 (BRT), we deployed an application version with issues that led to problems while completing purchases. We immediately rolled it back and normal operations were gradually reestablished. We are working to avoid this issue in the future. The service is now operating normally.
Oct 22, 11:53 GMT-03:00
Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.