All Systems Operational
Uptime over the past 90 days. View historical uptime.
Checkout Operational
90 days ago
99.7 % uptime
Today
WebStore Operational
Administrative Environment Operational
Internal Modules Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
Jul 16, 2019

No incidents reported today.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019
Maintenance Scheduled
Completed - The scheduled maintenance has been completed.
Jul 4, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 04:00 GMT-03:00
Scheduled - We will work in some improvements on our platform that requires moments of downtime during the period.
Jul 3, 14:10 GMT-03:00
Jul 3, 2019

No incidents reported.

Jul 2, 2019
Elevated Errors
Resolved - Between 10:43 AM and 11:08 AM UTC-3 (BRT), we experienced elevated error rates in our platform. The service is now operating normally.
Jul 2, 12:25 GMT-03:00
Monitoring - Our infrastructure provider has implemented a fix for this issue and we are currently monitoring the results.
Jul 2, 11:08 GMT-03:00
Update - This problem is affecting customers from Brazil, Argentina and Colombia.

Edit: we've detected that this problem affected all stores around the world.
Jul 2, 10:58 GMT-03:00
Identified - We've identified the cause of the problem affecting our platform to be one of our infrastructure providers, we are working closely with them towards a full resolution.

In the meantime, our engineering team is working on countermeasures to mitigate the problem.
Jul 2, 10:55 GMT-03:00
Investigating - We are investigating increased error rates in our platform.
Jul 2, 10:43 GMT-03:00
Maintenance Scheduled
Completed - The scheduled maintenance has been completed.
Jul 2, 06:00 GMT-03:00
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 05:00 GMT-03:00
Update - We will be undergoing scheduled maintenance during this time.
Jul 1, 12:20 GMT-03:00
Scheduled - We will work in some improvements on our platform that requires moments of downtime during the period.
Jul 1, 12:19 GMT-03:00
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