Elevated Errors
Resolved

Between 02:01 PM and 02:23 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Thu, Jan 9, 2020, 06:13 PM
(5 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Between 02:01 PM and 02:23 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Thu, Jan 9, 2020, 06:13 PM

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Thu, Jan 9, 2020, 05:28 PM(45 minutes earlier)

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Thu, Jan 9, 2020, 05:25 PM

Investigating

We are investigating increased error rates in our platform.

Thu, Jan 9, 2020, 05:14 PM(11 minutes earlier)