Increased Error Rate in VTEX IO

Resolved

Between 19:34 and 19:42, VTEX IO stores suffered from increased latency and timeouts. The stores are now operating normally.

Thu, Apr 28, 2022, 08:57 PM

(3 years ago)

Affected components

No components marked as affected

Updates

Resolved

Between 19:34 and 19:42, VTEX IO stores suffered from increased latency and timeouts. The stores are now operating normally.

Thu, Apr 28, 2022, 08:57 PM

Monitoring

Some clients may have suffered from increased latency while using VTEX IO apps or pages. A fix has been implemented and we're observing the results.

Thu, Apr 28, 2022, 07:47 PM(1 hour earlier)