Disruption in sales for a set of stores that uses external pricing
Resolved

The incident was mitigated.

Tue, May 16, 2023, 03:18 PM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

The incident was mitigated.

Tue, May 16, 2023, 03:18 PM

Monitoring

Our external pricing engine system was in a degraded status and entered a death spiral due to traffic overload. We recovered this system and are now investigating why there was a degradation and overload in the first place

Tue, May 16, 2023, 02:55 PM(22 minutes earlier)

Investigating

We are currently investigating this issue.

Tue, May 16, 2023, 02:44 PM(11 minutes earlier)