Elevated errors in credit card transactions for some payment connectors
Incident Report for VTEX
Postmortem
Posted Aug 09, 2023 - 22:48 UTC

Resolved
Between 15:00 and 18:40 UTC, we experienced elevated error rates in our payments gateway for some connectors. The service is now operating normally.

We apologize for any inconvenience this may have caused. We'll provide further information shortly.
Posted Aug 09, 2023 - 18:40 UTC