Master Data instability
Incident Report for VTEX
Resolved
At 13:51 UTC, our team identified an issue in Master Data, our native key-document database. This instability produced elevated errors that affected the Logistics services and Checkout as a consequence, impacting some accounts. Our team identified the offending behavior and applied a fix at 19:36 UTC.
You can read further details here: https://io.vtex.com.br/incident-report/Incident+Oct.+27%2C+2022_+Masterdata+instability.pdf
Posted Oct 27, 2022 - 11:00 GMT-03:00