Intelligent Search outage to non VTEX IO accounts
Incident Report for VTEX
Resolved
From 18h17 to 18h45 UTC, a regular customer that tried to use the search functionality in a store that uses Intelligent Search and is not VTEX IO would receive a "connection is not private error".
This incident affected less than 1% of intelligent search accounts, the service is now operating normally.

You can read the incident report here: https://io.vtex.com.br/incident-report/2021-07-04-Intelligent_Search_outage_to_subdomain_accounts.pdf
Posted Jul 04, 2021 - 17:13 GMT-03:00