Elevated Errors
Incident Report for VTEX
Between 16:20 and 16:36 UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Posted Nov 30, 2021 - 16:44 GMT-03:00
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Posted Nov 30, 2021 - 16:37 GMT-03:00
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Posted Nov 30, 2021 - 16:31 GMT-03:00
We are investigating increased error rates in our platform.
Posted Nov 30, 2021 - 16:26 GMT-03:00