Performance degradation on VTEX IO infrastructure

Incident Report for VTEX

Resolved

From 19h22 UTC to 21h13 UTC, the VTEX IO platform faced performance issues that
may have degraded some apps and caused a few timeouts and errors. Customers faced
intermittent errors between 20h06 UTC and 20h57 UTC while navigating and ordering in
stores that use Store Framework/VTEX IO.
You can read further informations here: https://io.vtex.com.br/incident-report/2022-07-04_Incident_Performance+degradation+in+VTEX+IO+infrastructure.pdf

Posted Jul 04, 2022 - 16:30 GMT-03:00