Increased errors in search pages
Resolved

This incident has been resolved.For more information:https://io.vtex.com.br/incident-report/2021-07-20-Incident_13_Jul._2021_Search_Database_Partial_Outage.pdf

Tue, Jul 13, 2021, 05:57 AM
(4 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.For more information:https://io.vtex.com.br/incident-report/2021-07-20-Incident_13_Jul._2021_Search_Database_Partial_Outage.pdf

Tue, Jul 13, 2021, 05:57 AM

Monitoring

A fix has been implemented and we are monitoring the results.

Tue, Jul 13, 2021, 05:52 AM

Investigating

Some stores are experiencing increased latencies and timeouts in search and product pages. We are investigating the issue.

Tue, Jul 13, 2021, 04:07 AM(1 hour earlier)