Affected components
No components marked as affected
Updates
Resolved
This incident has been resolved.For more information:https://io.vtex.com.br/incident-report/2021-07-20-Incident_13_Jul._2021_Search_Database_Partial_Outage.pdf
Tue, Jul 13, 2021, 05:57 AM
Monitoring
A fix has been implemented and we are monitoring the results.
Tue, Jul 13, 2021, 05:52 AM
Investigating
Some stores are experiencing increased latencies and timeouts in search and product pages. We are investigating the issue.
Tue, Jul 13, 2021, 04:07 AM(1 hour earlier)