The Incident is solved and we are working to avoid this issue in the future. The service is now operating normally.
You can read more about this incident here:https://io.vtex.com.br/incident-report/2022-07-01-Incident-Degraded%20cluster%20on%20VTEX%20IO%20impacting%20sessions.pdf
No components marked as affected
Resolved
The Incident is solved and we are working to avoid this issue in the future. The service is now operating normally.
You can read more about this incident here:https://io.vtex.com.br/incident-report/2022-07-01-Incident-Degraded%20cluster%20on%20VTEX%20IO%20impacting%20sessions.pdf
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
We are facing some issues in VTEX IO and we are already working on establishing the service.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
