Elevated denial rates in PagarMeV3 payment connector
Incident Report for VTEX
PagarMeV3 connectors presented elevated transaction denial rates between 17:00 and 18:15 UTC, but since then denial rates are within their historical trend. We are in contact with PagarMe to get more information about what happened.

There was no inconsistent or incorrect behavior from our platform during that period, and transactions from all other payment connectors continued working normally.
Posted Aug 31, 2023 - 18:15 UTC