Increase in error rates in VTEX IO
Incident Report for VTEX
Resolved
Clusters are stable since the issue was mitigated. We are confident this incident is over
Posted Aug 16, 2022 - 14:10 GMT-03:00
Monitoring
We identified the problem and did cluster changes involving moving traffic and cluster scaling. Error rates dropped to nominal levels
Posted Aug 16, 2022 - 13:27 GMT-03:00
Investigating
There is an increase in error rates across VTEX IO, roughly to 6% error rate as we stand
Posted Aug 16, 2022 - 13:08 GMT-03:00
This incident affected: WebStore.