Extented Delays in Product indexing process

Resolved

Between 11:09 AM and 06:33 PM UTC-3 (BRT), we experienced delays in our product indexing process. The service is now operating normally and we are working to avoid this issue in the future.

Wed, Sep 15, 2021, 09:49 PM

(4 years ago)

Affected components

No components marked as affected

Updates

Resolved

Between 11:09 AM and 06:33 PM UTC-3 (BRT), we experienced delays in our product indexing process. The service is now operating normally and we are working to avoid this issue in the future.

Wed, Sep 15, 2021, 09:49 PM

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Wed, Sep 15, 2021, 06:44 PM(3 hours earlier)

Identified

We have identified the root cause of the extended delays in indexing products process. We are working to resolve this issue.

Wed, Sep 15, 2021, 03:41 PM(3 hours earlier)