Admin panel of promotions' degraded service
Incident Report for VTEX
Resolved
The incident has been resolved. All stores are able to access and configure new promotions.
Posted May 09, 2022 - 18:19 UTC
Monitoring
A fix has been deployed and we're monitoring the results. This incident did not impact sales of the affected stores.
Posted May 09, 2022 - 17:52 UTC
Identified
Some accounts are not being able to configure promotions in the administration panel. We have identified the problem and are working on a fix.
Posted May 09, 2022 - 17:27 UTC
This incident affected: Administrative Environment and Internal Modules.