Elevated errors impacting sales

Incident Report for VTEX

Resolved

This incident has been resolved. Sales are completely normal.

Posted Jun 24, 2022 - 21:45 UTC

Monitoring

Sales are back to normal. A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2022 - 21:30 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 24, 2022 - 21:29 UTC

Investigating

We are currently investigating this issue.

Posted Jun 24, 2022 - 21:23 UTC

This incident affected: Checkout and Internal Modules.