Products search may not work as expected
Incident Report for VTEX
Between 17:20 and 18:25 UTC, customers might have had issues searching for products. All mitigation actions were performed. We are working to avoid this issue in the future.
Posted Dec 16, 2021 - 16:16 GMT-03:00
A fix has been implemented and we are monitoring the results.
Posted Dec 16, 2021 - 15:34 GMT-03:00
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Posted Dec 16, 2021 - 15:07 GMT-03:00