Intermittence in admin
Incident Report for VTEX
Between 14:50 UTC and 16:26 UTC, around 1-2% of requests made to the domain were redirected to an underscaled infrastructure and a good portion of these failed. Since some pages require multiple calls to be rendered, the navigation experience in the admin may have been affected when some of these calls failed while trying to load the page. Once we found the root cause, we removed traffic from this infrastructure and the problem was solved.
Posted Nov 14, 2022 - 12:00 GMT-03:00