Higher latency leading to timeout errors on admin environment
Resolved

This incident has been resolved.

Wed, Sep 28, 2022, 06:45 PM
(2 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Wed, Sep 28, 2022, 06:45 PM

Monitoring

We are monitoring the result of our actions to ensure the admin environment is back to normal.

Wed, Sep 28, 2022, 06:36 PM

Identified

We have confirmed a return to normal behavior in our admin environment, with the exception of some rare flows. We are identifying those flows in order to restore their behavior.

Wed, Sep 28, 2022, 06:17 PM(19 minutes earlier)

Identified

We identified the issue and noticed 2 things: we are receiving unusual traffic from particular accounts, as well our systems were not scaled enough to cope with such traffic. We scaled up to be able to absorb such traffic and are further investigating the surge. The admin should be working correctly now with potential increase in latency. Will keep updating our status

Wed, Sep 28, 2022, 05:40 PM(36 minutes earlier)

Investigating

We have indeed noticed the higher latency regarding the admin environment. We are currently investigating the issue

Wed, Sep 28, 2022, 05:04 PM(36 minutes earlier)