Degradation issue detected in Admin
Incident Report for VTEX
Resolved
Between 04:13 and 04:33 UTC, we experienced delays when using some resources of our platform. We are working to avoid this issue in the future. The service is now operating normally.
Posted Sep 02, 2023 - 05:29 UTC
Update
We are continuing to monitor for any further issues.
Posted Sep 02, 2023 - 05:24 UTC
Monitoring
We can confirm an improvement in the elevated error rates in our Admin. We are monitoring the result of our actions.
Posted Sep 02, 2023 - 05:02 UTC
Investigating
We're currently investigating an issue in Admin and we'll keep you posted as soon as we have more information. Thanks for your patience and we apologize for the disruption.
Posted Sep 02, 2023 - 04:37 UTC
This incident affected: Administrative Environment.