Degraded Admin
Incident Report for VTEX
This incident has been resolved.
Posted Mar 23, 2023 - 09:14 GMT-03:00
Admin latency normalized. We have identified the main contributing factor, which is our caching layer setup which we have been making improvements to. We will be reverting such setup to a previous known version and spend the following days further investigating the causes for the spikes in high latency
Posted Mar 23, 2023 - 08:41 GMT-03:00
From 10:36 UTC to 10:50 UTC we detected quite elevated latency on the admin modules, which will break user experience with timeout errors
From 11:15 UTC latency is still high but admin should be usable, but slow/degraded experience
Posted Mar 23, 2023 - 08:30 GMT-03:00
High latency and timeout errors while using the admin module
Posted Mar 23, 2023 - 07:36 GMT-03:00
This incident affected: Administrative Environment.