Between 10:30 and 11:25 UTC, we experienced elevated error rates on catalog search. During this time orders and sessions may have been affected. We are working to avoid this issue in the future. The service is now operating normally.

For more information: https://io.vtex.com.br/incident-report/Incident+Oct+01+2021+VTEX+IO+partial+outage+and+performance+decrease.pdf