Elevated Errors during checkout
Incident Report for VTEX
We have confirmed the result of our actions, and stores are back to normal behavior.
Posted Aug 29, 2022 - 14:33 GMT-03:00
We have reestablished our pricing service, and stores are back to normal behavior. We are monitoring the results of our actions to ensure our systems are OK.
Posted Aug 29, 2022 - 14:24 GMT-03:00
We have pinpointed the elevated errors to our pricing module. We are working on reestablishing the service.
Posted Aug 29, 2022 - 14:11 GMT-03:00
We have detected an increase of errors when trying to close purchases on all VTEX stores. We are working on a fix.
Posted Aug 29, 2022 - 14:04 GMT-03:00
This incident affected: Checkout.