Affected components
No components marked as affected
Updates
Resolved
We have confirmed the result of our actions, and stores are back to normal behavior.
Mon, Aug 29, 2022, 05:33 PM
Monitoring
We have reestablished our pricing service, and stores are back to normal behavior. We are monitoring the results of our actions to ensure our systems are OK.
Mon, Aug 29, 2022, 05:24 PM
Identified
We have pinpointed the elevated errors to our pricing module. We are working on reestablishing the service.
Mon, Aug 29, 2022, 05:11 PM(12 minutes earlier)
Investigating
We have detected an increase of errors when trying to close purchases on all VTEX stores. We are working on a fix.
Mon, Aug 29, 2022, 05:04 PM