Elevated Errors to finish orders
Resolved

Between 01:17 PM and 01:36 PM UTC-3 (BRT), we experienced elevated error rates in our platform . We are working to avoid this issue in the future. The service is now operating normally.

Tue, Apr 6, 2021, 06:03 PM
(4 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Between 01:17 PM and 01:36 PM UTC-3 (BRT), we experienced elevated error rates in our platform . We are working to avoid this issue in the future. The service is now operating normally.

Tue, Apr 6, 2021, 06:03 PM

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Tue, Apr 6, 2021, 04:42 PM(1 hour earlier)

Investigating

We are investigating increased error rates in our platform to finish orders.

Tue, Apr 6, 2021, 04:35 PM