Elevated error rate

Resolved

This incident has been resolved. For more information, read the incident report here: https://io.vtex.com.br/incident-report/2021-10-09-Incident_Oct._09_2021_Decreased_orders.pdf

Sat, Oct 9, 2021, 05:25 PM

(4 years ago)

Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved. For more information, read the incident report here: https://io.vtex.com.br/incident-report/2021-10-09-Incident_Oct._09_2021_Decreased_orders.pdf

Sat, Oct 9, 2021, 05:25 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Sat, Oct 9, 2021, 03:38 PM(1 hour earlier)

Identified

The issue has been identified and a fix is being implemented.

Sat, Oct 9, 2021, 03:18 PM(20 minutes earlier)

Investigating

We are currently investigating this issue.

Sat, Oct 9, 2021, 03:09 PM