Elevated error rate

Incident Report for VTEX

Resolved

This incident has been resolved. For more information, read the incident report here: https://io.vtex.com.br/incident-report/2021-10-09-Incident_Oct._09_2021_Decreased_orders.pdf

Posted Oct 09, 2021 - 14:25 GMT-03:00

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 09, 2021 - 12:38 GMT-03:00

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 09, 2021 - 12:18 GMT-03:00

Investigating

We are currently investigating this issue.

Posted Oct 09, 2021 - 12:09 GMT-03:00

This incident affected: Checkout.