Elevated Errors on Gateway

Incident Report for VTEX

Resolved

Between 6:41 PM and 6:50 PM UTC, we detected an increased error rate on the authorization of transactions caused by a deploy of a new version. The service is now operating normally.
You can read more details at https://io.vtex.com.br/incident-report/2022-09-05-Incident_Sep_05_2022_Gateway_partial_outage.pdf

Posted Sep 05, 2022 - 16:00 GMT-03:00