This incident has been resolved. We will not provide further information in a public incident report.
Summary
On Dec 18, 2023, from 02:14 UTC to 02:24 UTC, shoppers experienced outage on sales flow.
Our global sales flow was affected for 10 minutes during this incident.
We apologize for any inconvenience this may have caused.
Timeline
At 02:14 UTC, our incident response team was notified of an increase in Logistic’s API latency, due to high inventory updates.
At 02:15 UTC, the environment started scaling itself automatically, successfully restoring the sales flow at 02:24 UTC.
At 02:24 UTC, the incident was fully mitigated.