This incident has been resolved.
We continued to closely monitor the systems for approximately one hour to ensure the incident was entirely resolved.
The incident has been addressed, and the sales flow is back to normal. Our team is working diligently to prevent such occurrences in the future.
No components marked as affected
Resolved
This incident has been resolved.
We continued to closely monitor the systems for approximately one hour to ensure the incident was entirely resolved.
The incident has been addressed, and the sales flow is back to normal. Our team is working diligently to prevent such occurrences in the future.
Monitoring
The incident is being monitored, and there is currently no impact on sales flow.
At 01:15 UTC, while we were performing a system pricing improvement operation, we detected a significant increase in latency. As a result, shoppers faced issues in the sales flow, experiencing difficulties navigating through stores and completing purchases.
At 01:28 UTC, after actions taken by the team, we began to see an improvement in navigation and sales flow, fully recovering by 01:33 UTC.
