No components marked as affected
Write-up published
Resolved
This incident has been resolved. We will provide more information about what caused this issue shortly.
<strong>Update (18:30 UTC)</strong>
We have seen unintended side-effects in orders placed up until 18:30 UTC. These have ceased and all orders have been reprocessed. Our incident report, to be published in the next hours, will provide a detailed timeline of the issue, symptoms and mitigation actions.
Identified
We identified elevated errors started at 15:11 UTC and ceased at 15:35 UTC.
Our team is currently performing multiple lines of investigation to understand what caused this issue, but sales flow is no longer affected.
Investigating
Our metrics are going back to normal. We continue investigating the issue.
Investigating
We are investigating increased error rates in our platform.
