Between 08:47 AM and 9:24 AM and 9:45 AM and 9:58 AM UTC-3 (Brasilia), we experienced elevated error rates in our platform. After these period our sales improved but we were still experiencing intermitent errors due an another problem that was resolved completely at 10:59 AM UTC-3 (Brasilia). We will work to avoid this issues in the future. The service is now operating normally.
No components marked as affected
Resolved
Between 08:47 AM and 9:24 AM and 9:45 AM and 9:58 AM UTC-3 (Brasilia), we experienced elevated error rates in our platform. After these period our sales improved but we were still experiencing intermitent errors due an another problem that was resolved completely at 10:59 AM UTC-3 (Brasilia). We will work to avoid this issues in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We are now recovering from the increased error rates. We continue to work towards full recovery.
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Identified
We have identified increased error rates. We are working to resolve this issue.
