Elevated Errors
Resolved
Lasted for 1h

Between 11:54 AM and 01:00 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Mon, May 29, 2017, 04:31 PM
7 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 11:54 AM and 01:00 PM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Mon, May 29, 2017, 04:31 PM
20m earlier...

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Mon, May 29, 2017, 04:11 PM

Identified

We are now recovering from the increased error rates. We continue to work towards full recovery.

Mon, May 29, 2017, 04:09 PM

Identified

Unfortunately we are continuing to work towards full resolution of this issue. We continue to work on recovery

Mon, May 29, 2017, 04:05 PM
30m earlier...

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery

Mon, May 29, 2017, 03:35 PM
10m earlier...

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Mon, May 29, 2017, 03:24 PM

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Mon, May 29, 2017, 03:17 PM