Elevated Errors
Resolved
Lasted for 45m

Between 09:55 AM and 10:30 AM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Tue, Mar 20, 2018, 01:40 PM
6 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 09:55 AM and 10:30 AM UTC-3 (Brasilia), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.

Tue, Mar 20, 2018, 01:40 PM
10m earlier...

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Tue, Mar 20, 2018, 01:30 PM

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Tue, Mar 20, 2018, 01:28 PM

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Tue, Mar 20, 2018, 01:21 PM

Investigating

We continue to investigate extended delays when using some resources of our platform.

Tue, Mar 20, 2018, 01:18 PM
23m earlier...

Investigating

We are investigating increased error rates in our platform.

Tue, Mar 20, 2018, 12:55 PM