This incident has been resolved.

The system is now operating normally and distributing the data. It may take a while to update all orders.

We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.

While we are working to normalize index process, our feed still delivering orders without delay for back-office integrations.

Keep your flow updated. See more at: https://help.vtex.com/en/tutorial/how-the-oms-feed-works