Resolved
Lasted for 1 week
Affected components
No components marked as affected
Updates
Write-up published
Resolved
A post-mortem about this event was posted in another incident: http://status.vtex.com/incidents/vgy0n3ykc9ct
Thu, Sep 20, 2018, 07:51 PM
1 week earlier...
Resolved
The service is now operating normally.
Thu, Sep 13, 2018, 07:17 PM
32m earlier...
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Thu, Sep 13, 2018, 06:45 PM
11m earlier...
Investigating
We are investigating extended delays to use some resources of our platform.
Thu, Sep 13, 2018, 06:33 PM
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Thu, Sep 13, 2018, 06:29 PM
Investigating
We continue to investigate extended delays when using some resources of our platform.
Thu, Sep 13, 2018, 06:25 PM
1h earlier...
Monitoring
We can confirm an improvement on the intermitent errors with our administrative environment. We are monitoring the result of our actions.
Thu, Sep 13, 2018, 04:44 PM
2h earlier...
Investigating
Since 10:10 AM UTC-3 (Brasilia) we are investigating intermitent errors with our administrative environment ("myvtex.com") for some users.
Thu, Sep 13, 2018, 02:18 PM