Affected components
No components marked as affected
Updates
Resolved
Between 6:59 PM and 7:19 PM UTC-3 (Brasilia), we experienced elevated error rates in some parts our platform. We will work to avoid this issues in the future. The service is now operating normally.
Wed, Oct 24, 2018, 10:33 PM
11m earlier...
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Wed, Oct 24, 2018, 10:21 PM
12m earlier...
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Wed, Oct 24, 2018, 10:09 PM
10m earlier...
Investigating
We are investigating increased error rates with Render pages and our administrative environment ("myvtex.com").
Wed, Oct 24, 2018, 09:59 PM