Affected components
No components marked as affected
Updates
Resolved
Between 15:51 PM and 15:59 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Tue, Mar 26, 2019, 07:37 PM
30m earlier...
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Tue, Mar 26, 2019, 07:07 PM
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Tue, Mar 26, 2019, 07:00 PM
Investigating
We are investigating increased error rates with VTEX IO components.
Tue, Mar 26, 2019, 06:51 PM