Elevated Errors
Resolved
Lasted for 2h

Between 13:44 PM and 13:54 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Mon, Apr 29, 2019, 06:45 PM
5 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 13:44 PM and 13:54 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Mon, Apr 29, 2019, 06:45 PM
1h earlier...

Monitoring

We can confirm an improvement in the elevated error rates with our infrastructure provider. We still monitoring all the services.

Mon, Apr 29, 2019, 05:38 PM
19m earlier...

Identified

We are still investigating increased error rates from our infrastructure provider.

Mon, Apr 29, 2019, 05:18 PM
19m earlier...

Identified

We are now recovering from the increased error rates. We are monitoring the services until the full recovery.

Mon, Apr 29, 2019, 04:58 PM

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Mon, Apr 29, 2019, 04:51 PM

Investigating

We are investigating increased error rates in our platform.

Mon, Apr 29, 2019, 04:44 PM