We had an unexpected increase in the latency of our authentication modules. It was caused by an increase in the number of opened connections of modules. A malicious attack might be the cause of this abnormal behavior.

We took precautionary measures to avoid this in the future.

Between 16:30 PM and 16:35 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.