Elevated Errors with administrative environment
Resolved
Lasted for 25m

This incident has been resolved.

Fri, Jun 28, 2019, 07:01 PM
4 years ago
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Fri, Jun 28, 2019, 07:01 PM
10m earlier...

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Fri, Jun 28, 2019, 06:50 PM

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Fri, Jun 28, 2019, 06:48 PM
11m earlier...

Investigating

We are investigating increased error rates with our administrative environment ("myvtex.com") and some resources under VTEX IO platform.

Fri, Jun 28, 2019, 06:36 PM