No components marked as affected
Resolved
Between 10:30 AM and 11:45 AM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Identified
We are continuing to work towards full resolution of this issue. We continue to work on recovery.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Investigating
It also affects VTEX IO stores.
Investigating
We are investigating increased error rates with our administrative environment ("myvtex.com").