Elevated Errors
Resolved
Lasted for 48m

Between 13:23 PM and 13:30 PM, and between 13:38 PM and 13:49 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Tue, Sep 24, 2019, 05:18 PM
4 years ago
Affected components

No components marked as affected

Updates

Resolved

Between 13:23 PM and 13:30 PM, and between 13:38 PM and 13:49 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Tue, Sep 24, 2019, 05:18 PM
13m earlier...

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Tue, Sep 24, 2019, 05:05 PM
11m earlier...

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Tue, Sep 24, 2019, 04:54 PM
13m earlier...

Identified

We are continuing to work towards full resolution of this issue. We continue to work on recovery.

Tue, Sep 24, 2019, 04:40 PM

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Tue, Sep 24, 2019, 04:36 PM

Investigating

We are investigating increased error rates in our platform.

Tue, Sep 24, 2019, 04:30 PM