Between 04:55 PM and 09:50 PM (UTC-3), we experienced intermittent elevated error rates in our platform. The incident had been affected partially some stores. We are working to avoid this issue in the future. The service is now operating normally.
No components marked as affected
Resolved
Between 04:55 PM and 09:50 PM (UTC-3), we experienced intermittent elevated error rates in our platform. The incident had been affected partially some stores. We are working to avoid this issue in the future. The service is now operating normally.
Monitoring
We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.
Identified
We have identified an issue with one of our servers that is causing some requests to be slower than usual. This may intermittently impact navigation and page load in some stores.
Identified
We have identified the root cause of the increased error rates. We are working to resolve this issue.
Investigating
We are investigating increased error rates in our platform.
