Elevated Errors
Resolved

Between 04:34 PM and 04:55 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Tue, Aug 4, 2020, 08:24 PM
(4 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Between 04:34 PM and 04:55 PM UTC-3 (BRT), we experienced elevated error rates in our platform. We are working to avoid this issue in the future. The service is now operating normally.

Tue, Aug 4, 2020, 08:24 PM

Monitoring

We can confirm an improvement in the elevated error rates in our platform. We are monitoring the result of our actions.

Tue, Aug 4, 2020, 08:20 PM

Identified

We have identified the root cause of the increased error rates. We are working to resolve this issue.

Tue, Aug 4, 2020, 07:46 PM(33 minutes earlier)

Investigating

We are investigating increased error rates in our platform.

Tue, Aug 4, 2020, 07:45 PM