Affected components
No components marked as affected
Updates
Resolved
This incident has been resolved.
You can read our public incident report over here: https://io.vtex.com.br/incident-report/2020-11-04-Incident_04_Nov._2020_Failure_in_autoscaling.pdf
Wed, Nov 4, 2020, 02:03 PM
20m earlier...
Monitoring
A fix has been implemented and we are monitoring the results.
Wed, Nov 4, 2020, 01:42 PM
Identified
The issue has been identified and a fix is being implemented.
Wed, Nov 4, 2020, 01:33 PM
35m earlier...
Investigating
We are still continuing to investigate the issue.Stores are functioning correctly, but some requests are taking a long time to respond. We're closely looking into this issue.
Wed, Nov 4, 2020, 12:57 PM
35m earlier...
Investigating
We are continuing to investigate this issue.
Wed, Nov 4, 2020, 12:21 PM
24m earlier...
Investigating
We are currently investigating this issue.
Wed, Nov 4, 2020, 11:57 AM