Between 07:30 PM and 11:15 PM UTC-3 (UTC), we experienced delays in our process to change order statuses of our platform. We are working to avoid this issue in the future. The service is now operating normally.See more details https://io.vtex.com.br/incident-report/2021-03-11-Incident_Delayed_automatic_order_movement_for_the_status_Window_to_Cancellation.pdf