Orders listing does not show all orders

Resolved

This incident has been resolved.You can see more details here: https://io.vtex.com.br/incident-report/2021-04-21-Incident_21_Apr._2021_Delays_On_Orders_Management.pdf

Wed, Apr 21, 2021, 04:04 PM

(4 years ago)

Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.You can see more details here: https://io.vtex.com.br/incident-report/2021-04-21-Incident_21_Apr._2021_Delays_On_Orders_Management.pdf

Wed, Apr 21, 2021, 04:04 PM

Monitoring

A fix has been implemented and we are monitoring the results.

Wed, Apr 21, 2021, 03:27 PM(37 minutes earlier)

Identified

For some stores, the listing of orders does not show orders from 6:50 UTC until now. We have identified the error, and we are working on a fix.

Wed, Apr 21, 2021, 02:10 PM(1 hour earlier)