Affected components
No components marked as affected
Updates
Resolved
From 13h52 to 14h45 and from 14h52 to 15h01 UTC some customers would receive an error due to our CDN solution.You can see more details here: https://io.vtex.com.br/incident-report/2021-04-27-Incident_27_Apr._2021_Elevated_errors_on_CDN.pdf
Tue, Apr 27, 2021, 03:42 PM
Monitoring
A fix has been implemented and we are monitoring the results.
Tue, Apr 27, 2021, 03:11 PM(31 minutes earlier)
Identified
The issue has been identified and a fix is being implemented.
Tue, Apr 27, 2021, 02:20 PM(50 minutes earlier)
Investigating
We are investigating increased error rates in our platform.
Tue, Apr 27, 2021, 02:08 PM(12 minutes earlier)