Between 01:26 PM and 01:50 PM UTC-3 (BRT), we experienced partially failures in DNS resolution for regions near southern of Brazil. The service is now operating normally.For more information:https://io.vtex.com.br/incident-report/2021-07-20-DNS-resolution-errors-on-some-locations.pdf
No components marked as affected
Resolved
Between 01:26 PM and 01:50 PM UTC-3 (BRT), we experienced partially failures in DNS resolution for regions near southern of Brazil. The service is now operating normally.For more information:https://io.vtex.com.br/incident-report/2021-07-20-DNS-resolution-errors-on-some-locations.pdf
Monitoring
We can confirm an improvement in the elevated error rates to resolve domain names in our platform. We are monitoring the result of our actions.
Investigating
We are investigating increased error rates in edge layer of our platform for some providers in Brazil and Argentina.
